We can act as an external resource to provide you with the skills and experience needed to develop and implement your IT strategies. With our help you are able to avoid the heavy burden of developing and training a new department within your organisation. In addition, we often work alongside existing IT departments to offer strategic input and support. We have the skills to assess and evaluate new technologies and can advise you on how they can effectively provide you with a measurable competitive advantage. We take pride in our ability to offer our clients practical answers to real business questions by delivering a cost-effective and reliable solution. We have knowledge regarding the latest products available and can illustrate for you how they might be of benefit to your business.
IT and e-Business projects will require specialised skills and experience if they are to be delivered in a timely manner and within budget. Computer Care Consultants Ltd can manage the budgets, direct resources and achieve solution implementation on your behalf. Our project management services are ideal for those businesses that are limited in time and the necessary resources or personnel.
Your IT solution must satisfy definite needs within your business and deliver a measurable increase in overall efficiency and performance. The first step to providing you with the right solution is to understand exactly what your business needs are and to identify clear objectives that must be met. With this knowledge, we can then find software and systems that are most likely to provide your business with a recognisable advantage. We aim to source software and hardware that will fulfil your requirements and provide enough flexibility to extend their reliable lifecycle and allow for future enhancements. We recognise that the needs of your business must be balanced against your financial resources; we only recommend what is absolutely necessary to meet your objectives and your budget. We make every effort to always keep our fees transparent and without unexpected surprises.
We provide support as both a stand-alone service or as an after-sales care package. With over 40 years combined experience, along with some fresh minds in the business, we are fully trained and qualified and are likely to have met the majority of your issues, or something similar, at some time. We have the expertise to diagnose and solve the issues for you and communicate with any required specialists on your behalf.
We believe in a proactive approach to maintaining IT Systems and we know that preventative maintenance is the best way to reduce the risk of systems failure. We will work with you to find the best form of backups, both on-site and off-site, and come up with a restoration plan to best fit your organisation. In the event of a system failure we will do our best to restore your system. We are fully trained to assess and repair all types of hardware.
PAY AS YOU NEED
This option will allow you to schedule maintenance and repair work as needed on an ‘ad hoc’ basis. You will only pay for services as they are provided
If customer infrastructure supports remote access then diagnostic and administration support of operating systems and applications can be possible through use of secure internet connections
Contract and sla
For a fixed monthly fee per desktop or server, customers get a complete support service with pre-agreed service levels. Unlimited technical support for hardware, software and operating system. Replacement hardware charged to customer at cost, with free installation.
IT Systems Review
Reviewing your current IT systems is an essential step in developing a more effective IT strategy. The IT Systems Review will identify any current weaknesses and also identify any opportunities that exist to expand the capabilities of existing systems. Our recommendations will be directed towards providing a relevant and adaptive solution that will better meet both current and future needs. Below is a list of those elements addressed in our IT Systems Review:
Fileserver Hardware & Software
Messaging & Internet Access
Operational Cost Review
PC Hardware & Software
Printing, Copying & Faxing
Design and Implementation
Whether you are just starting out or looking to replace/upgrade your current system we are here to help.
We will work with you to find out what your current and future IT requirements are. We focus on a variety of areas including IT infrastructure, networking, software and web presence. We will tailor a solution to meet you current needs and any future expansion.
We will design a system that will maximise your return on investment. Your system will be tailored to you specifically and as independent consultants we can search the entire sector to find the best products at the lowest prices.
We understand how important the underlying infrastructure can be. We will work with you to install the necessary infrastructure into your business including Local Area Networks, and if necessary VPNs and Wide Area Networks for remote access.
Hardware and Software Installation
While the infrastructure is being installed we will work in the background on setting up and configuring all of your hardware and software. Once the network installations have finished we can then move the remaining hardware onto site with a small final setup stage.